Welcome to ZurettaHotel. By accessing or using our services, including our website, booking platform, and on-site facilities, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a reservation or using our services.
1. Reservations and Payments
All reservations are subject to availability.
A valid payment method is required to confirm bookings. Payments may be charged in full or as a deposit depending on the booking terms.
Prices and availability are subject to change without prior notice.
2. Check-in and Check-out
Check-in time is from [insert time], and check-out time is by [insert time]. Early check-in or late check-out may be available upon request and subject to additional charges.
Guests must provide valid identification upon check-in.
3. Cancellation and Refund Policy
Cancellation policies vary depending on the booking type and rate selected. Please refer to your booking confirmation for specific terms.
Refunds, if applicable, will be processed according to the cancellation terms and may take several business days.
4. Use of Facilities
Guests agree to abide by hotel rules and regulations while using the facilities, including the casino, pool, spa, and dining areas.
The hotel reserves the right to refuse service or remove guests who violate policies or behave inappropriately.
5. Liability
ZurettaHotel is not responsible for loss, damage, or theft of personal belongings. Please use in-room safes or secure storage when available.
We strive to provide accurate information on our website and promotional materials but do not guarantee the completeness or accuracy of all content.
6. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal data.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of the updated terms.